Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top notch support on time is our main priority, so we back up each Linux shared website hosting packages plan with a one hour ticket resolution guarantee. After you submit a ticket or drop an email, our customer support team will do their best to present the most adequate solution to your case and to provide you with help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any problem you have got in connection with REL Web Hosting’s offerings. We’ve employees working regularly to present assistance when required. You may use the ticketing system or send us a message at any moment, or pick–up the phone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes a comprehensive know–how base that’s built–into all parts. In each area, you’ll find a Help control key that will load for you a group of step–by–step lessons on how to utilize a certain element or complete a particular action. Additionally, we have prepared information video tutorials allowing you to get a better idea of the Control Panel’s interface.