1 hour ticket response
Quick support is our foremost priority and this is the reason why we’ve got a team of expert client support engineers who are ready to offer a rapid reply to any question that you could have. Just send your customer support ticket from your Web Control Panel and we will reply within 60 minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute ticket response time.
A First–Class Help Desk Support Service
Each member of our help desk team has lots of years of experience in the Linux shared website hosting packages niche and almost all of them have worked for us for at least five years. They are all ready to respond to all your queries in the most competent manner possible.
An Easy–to–Browse Help Center Section
To help you find a quick tip on how you can use a particular feature, we have implemented a truly user–friendly Help section in the Web Control Panel. You can browse through an enormous collection of web hosting account administration articles and website management articles, browse the F.A.Q. library or check our instructional video tutorials.