Q: Why do I have to move my website? What does web site migration consist of?
A: When your present web hosting provider can no longer match the necessities of your website, or when you suffer from constant network downtime, or if you are made to wait for hours for the customer service team to reply to you, it might be smart to swap your provider, i.e. to migrate all the files for your websites together with your databases from your current provider to your future provider. At REL Web Hosting, we are aware that this can often be hard and time–consuming. That’s why we’ll perform all that for you at no cost!Our highly accomplished technical staff will migrate your website content from your present hosting provider to us. Our technicians have got plenty of experience migrating websites and are able to handle anything – from a traditional WordPress–driven weblog or Joomla™ CMS–based site, to an extremely complex, custom–made web application.
Q: How long will the website migration procedure take?
A: We strive to accomplish all website migrations as quickly as possible. Nonetheless, we do not have a set time frame for website migrations. There are certain facets that you need to take into account – the sheer size of your web site and the workload of our website migration staff, etc. We always try to perform each migration within 48 hours. With less sizeable websites, our team typically manages to finish within 24 hours.
Q: Do you require anything from me before you start transferring my website?
A: We’ll require the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will my website be offline during the transfer?
A: Your site will continue to work just like it did before with your former web hosting provider. As soon as we are through with the transfer, your site will be configured to work on our system and we’ll ask you to preview it. If everything is functioning properly, all you will have to do is update the NS resource records associated with your domain. Your site will be transferred over to us with no downtime.
Q: Will my current hosting provider have to do anything?
A: While we move your web content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting providers can you transfer content from?
A: Yes. We support all regular Linux–powered web hosting platforms. We don’t support Windows–driven web hosting platforms, since we do not provide Windows hosting services ourselves.We also don’t support proprietary web site building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.